Guideline Guru - Increased Errors on Asking Guideline Guru Questions – Incident details

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Increased Errors on Asking Guideline Guru Questions

ResolvedDegraded performance1 hour 53 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    Search errors seems to have been occurring due to issues with an upstream embeddings provider. Error volume has returned to normal and we are monitoring the situation.

  • InvestigatingUTC

    We are currently seeing a large amount of errors returning results from Guideline Guru and are investigating the root cause.